Careers

ESSENTIAL JOB DUTIES AND RESPONSIBILITIES

• Ensures that all HIV clients (PLWHA) have access to primary health care.  Coordinate case management process from patient’s entry into care to follow up care.
• Coordinates care and resources with physicians/other medical providers, social workers, other case managers, community resources and other team members to achieve optimal patient outcomes.
• Assess needs of patient/family. Develop care plan with patient’s input. Use care plan to implement appropriate patient care & case management goals.
• Appropriately identifies patients who need case management, based on the complexity of their needs.
• Recruit at-risk population in need of knowledge and skills to prevent and/or reduce chronic disease complications
• Monitor patient progress, compliance and access to care. Provide follow up to those lost to care.
• Prepare progress reports and action plans. Assure that HAB measures for each client are met.
• Work with RHG’s case management team to create a network of support for the target population.
• Collaborate and communicate appropriately with the care team to ensure patient is receiving adequate, quality care.
• Assist in providing information and coordination of entry into care to patients requesting PrEP (Pre-Exposure Prophylaxis).
• Document ALL case management services provided for each HIV and Hep C client in eCW (RHG’s Electronic Medical Record).  Also, document HIV services in State’s CAREWare system.
• Perform any program specific data entry and complete grant required reports as directed by the Program Coordinator
• Coordinate and collaborate with Vidant North on Emergency Department (ED) HIV Testing Program. Communicate with ED, pick up blood and process tests. Also, manage delivery of results and linking positive patients to care.
• Document all Outreach activities and prepare reports/action plans. Ensure data is entered into State system.
• Other duties as assigned.

The successful candidate will demonstrate the Rural Health Group Core Competencies, which include:

• Good Judgment
• Communication/Customer Service/Teamwork
• Passion
• Honesty
• Responsibility
• Job-Specific Skill Set

REQUIREMENTS

• Must have college degree, high school diploma, or GED with appropriate related experience.
• Must have experience with outreach, low-income families, diverse communities, community/migrant health.
• Must be able to protect sensitive confidential patient information.
• Must have strong organizational skills and the ability to work independently.
• Possess and demonstrate critical thinking skills and problem solving techniques.
• Communicates effectively with all levels of personnel and both internal and external customers, deals with difficult situations diplomatically, develops and maintains collaborative relationships.
• Possess knowledge of modern office equipment, systems and procedures. Knowledge and experience working with Microsoft Office Professional. Experience working with large databases preferred.
• Must have exemplary oral and written communication skills.  Must possess appropriate interviewing and negotiating skills. 
• Ability to read and interpret documents such as safety rules, operating and maintenance instructions and procedure manuals.
• Ability to write routine reports and correspondence.  Ability to speak effectively before groups of patients, RHG employees or the public.
• Punctual and meets attendance requirements.
• Demonstrates strong leadership skills.  Embraces the team concept; encourages and models healthy, productive team behavior.
• Appropriately prioritizes mission-critical activities
• CPR/First Aid
• Physical Demands: Ability to stoop, kneel, bend, use computer keyboard and perform light lifting.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions

EOE. Federal and State Criminal Background Checks and Drug Screen required for all positions. 

E-Verify Notice: After accepting employment new hires are required to complete an I-9 form and present documentation of their identity and eligibility to work in the United States.