Careers

The role of the ID Support/Outreach & Testing Staff is to provide administrative/clerical support to the Infectious Disease team, especially case management. This person will need to organize and maintain all ID case management records, in both electronic and paper form; assist in coordination of patients’ transportation and appointments; provide follow up when patients miss appointments; and, assist case managers and provider, as needed. In addition, this individual will be responsible for coordinating the Emergency Room testing with HRMC; planning and organizing other outreach, testing and educational activities; and, providing information and guidance for individuals requesting PrEP.

RHG offers a competitive salary, and full-time employees are eligible to participate in the following insurance plans: medical, dental, life, short term disability, long term disability. The company pays a significant amount towards medical insurance premium. We also offer a 403(b) retirement plan, with a company contribution that starts after 2 years of service.

Must demonstrate the Rural Health Group Core Competencies, which include:

1. Good Judgment
2. Communication/Customer Service/Teamwork
3. Passion
4. Honesty
5. Responsibility
6. Job-Specific Skill Set - including knowledge, skills, and ability to fulfill the responsibilities of a Dental Assistant

Duties:

• Organizing and maintaining all ID case management records (Intakes, Assessments, ADAP applications, etc.).
• Assisting with gathering information and completing necessary forms, as required by RW programs.
• Assist case managers in ensuring that all ADAP client applications are completed and renewed according to the program guidelines.
• Provide a system for organizing all patients’ records appropriately. Appropriately maintaining all records in eCW and on paper.
• Communicating effectively and professionally with patients and internal/external resources by phone and in writing.
• Assisting case managers in ensuring that all patients have adequate access to primary HIV care.
• Coordinating patient care appropriately by scheduling/rescheduling appointments and receiving/scheduling referrals.
• Work with RHG’s case management team to maintain a network of support for the target population
• Responding to inquiries about PrEP properly and providing the necessary guidance and assistance for appropriate candidates.
• Collaborate with Halifax Regional Medical Center on Emergency Room Testing.
• Adequately complete process for gathering blood samples for testing.
• Perform any program specific data entry and complete grant required reports as directed by the program coordinator.
• Communicating with hospital (HRMC) and State/Network partners to ensure that program is effective. Establishing and maintaining a good rapport and open communication with partners.
• Coordinate and participate in Outreach activities including working with media outlets to increase community awareness. Setup and schedule outreach activities.
• Assist in providing education and raising awareness in the community about HIV, PrEP, ED Testing and associated topics.
• Perform other duties, as assigned.

Requirements:

• • Knowledgeable about HIV/STD prevention and treatment
• • Frequent travel; reliable transportation & valid driver’s license
• • Able to work with diverse populations
• • Bachelor's level degree strongly preferred (preferably BSW, BSN, or other health or human services related degree)
• • Spanish speaking a plus

EOE. Federal and State Criminal Background Checks and Drug Screen required for all positions.

E-Verify Notice: After accepting employment, new hires are required to complete an I-9 form and present documentation of their identity and eligibility to work in the United States.