Careers

Rural Health Group is seeking a Medical Biller for a full-time position in our Billing department. The position will be located at our Finance office in Roanoke Rapids, NC. Certified Professional Coder certification is required - you will be required to upload a copy of the certification to your application. Other details surrounding requirements for the role are below.

Rural Health Group, Inc. (RHG) is a well-established 501(c)3 non-profit Federally Qualified Health Center with roots going back 40+ years, now with multiple locations across northeastern North Carolina. Led by a patient-majority Board of Directors, our 300+ employees are dedicated to offering quality care to all with a range of services, including: medical (family practice, internal medicine, infectious disease, pediatrics, OB/GYN), dental, pharmacy, behavioral health, case management, and community outreach.

Job duties and responsibilities include:

• Processes claims daily
• Reviews claims for errors, corrects claims before transmission and transmits clean claims
• Aggressively investigates, corrects and follows claim denials
• Communicates to staff opportunities to reduce denials and enhance revenue
• Identifies, reports and resolves reimbursement issues
• Communicates reimbursement issues to Billing Manager and/or Director of Revenue
• Handles incoming telephone calls and responds to requests for information from patients and outside sources
• Performs other duties as assigned

Successful candidate must demonstrate the Rural Health Group Core Competencies, which include:

1. Good Judgment
2. Communication/Customer Service/Teamwork
3. Passion
4. Honesty
5. Responsibility
6. Job-Specific Skill Set - including knowledge, skills, and ability to fulfill the responsibilities of a Medical Biller

REQUIREMENTS

• High school diploma or GED; Associate's or Bachelor's degree preferred
• At least 1 year’s experience working in a healthcare facility, preferably in Medical Coding/Reimbursement
• Certified Professional Coder certification required
• Ability to maintain confidentiality at all times
• Reliable attendance
• Excellent organizational skills; ability to manage multiple priorities and work efficiently in a potentially stressful environment
• Ability to apply good judgment while carrying out responsibilities
• Ability to work independently and on a team; provide excellent internal and external customer service
• Ability to communicate effectively both verbally and in written format
• Ability to establish and maintain positive, effective, professional relationships with patients, providers, coworkers, superiors, payers, etc.
• Possess knowledge of modern office equipment and Microsoft Office software programs (Word, Excel, Outlook), computer skills (including the ability to type)
• Experience with electronic health record/practice management system(s); must be able to quickly learn to use eClinicalWorks EHR
• The physical/mental demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disability to perform the essential functions. Physical demands include: use computer keyboard, sit for long periods of time, work in an office setting, communicate by telephone and in person, perform occasional light lifting. Specific vision abilities include: close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Mental demands include: concentration and attention to detail, self-direction, the ability to learn and adapt to changes, exercise discretion and good judgment, exhibit courteous and professional behavior, deal with stressful situations, and to adhere to company policies and procedures.
• Bilingual (English/Spanish) is a plus, but not required - applicants who may serve in a translating capacity will be required to take a language assessment

EOE. Federal and State Criminal Background Checks and Drug Screen required for all positions. Influenza and COVID-19 vaccines are both conditions of employment.

E-Verify Notice: After accepting employment, new hires are required to complete an I-9 form and present documentation of their identity and eligibility to work in the United States.